Delivery Policy

Delivery:

- We deliver every Tuesday and Saturday
- We deliver between 10am - 6pm but unfortunately our deliveries cannot be made at a specified time
- Our delivery team uses cooler boxes and ice packs to ensure the best quality and condition of the items sent to you
- Delivery fee is $10 for orders less than $100
- We offer free delivery for orders $100** and above

For advance orders, special arrangements, and/or if you want to expedite your delivery, please email us your request at orientoceanshop@gmail.com and we will get back to you with the total amount!

*Please note that our delivery crew will call if they can't reach anyone at the door and only wait at the door for maximum 5 minutes. If no one is home to receive the items on the day of delivery, our delivery crew will leave the items at the door step and we will not be held liable for any loss or compromise in the quality of our products. OR, our delivery team will make the call of sending it back to us and we will arrange for another delivery at the rate of $8, to be borne by you. 

**Please note that there is a mandatory $8 delivery charge for What The Shell.

Refund:

All sales are final and non-refundable.